#221: Smart Hospitality Integrations that Improve the Guest Experience | with Will Gilbert
Description
On today's episode, hosts Steve Carran and David Millili sit down with Will Gilbert, Co-Founder of Bodhi, at the company’s Training and Testing Center in Fort Lauderdale, Florida. Bodhi is transforming hospitality technology with a manufacturer-agnostic platform that unifies every system in a hotel—from door locks and lighting to PMS, POS, and housekeeping—into one seamless interface.
Will shares how Bodhi is solving one of the biggest challenges in the industry: fragmented hotel technology. Discover how their platform ensures 100% guest satisfaction through real-time system monitoring, predictive maintenance, and their suite of AI tools — including GuestGPT, Super Agent, and BodhiGPT — that proactively enhance both guest experience and hotel operations.
From building a state-of-the-art testing lab to expanding into multifamily, office, and healthcare sectors, Will gives us an inside look at Bodhi’s mission to redefine the way spaces connect and communicate.
Tune in to learn:
- How Bodhi integrates all hotel systems into one “single pane of glass.”
- The role of AI in creating smarter, more responsive guest experiences.
- How Bodhi’s testing lab ensures reliability and innovation across global installations.
- The company’s vision to extend hospitality beyond hotels into multifamily and healthcare environments.
Watch the FULL EPISODE on YouTube: https://youtu.be/85Tti4IPHA8
Links:
Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/
Bodhi: https://www.gobodhi.com/
For full show notes head to: https://themodernhotelier.com/episode/221
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Join the conversation on today's episode on The Modern Hotelier LinkedIn page
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.
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